External video unit

This touchscreen cannot be used in installations with a connected controller light (550-00002).

Description

With this external video unit for flush mounting, the resident can see and communicate with a visitor. If a door lock is coupled to the Niko Home Control installation, the resident can also allow the visitor to enter. At the same time, he can active one manual action linked to the bell of the incoming call. The built-in camera automatically starts recording 10 seconds before the visitor rings the doorbell.

This external unit is available with one or two backlit touch buttons. There is always a suitable alternative for use in a variety of situations.

an individual residence
a residence with a private and a practice section
a city residence with a shop on the ground floor and an apartment above

Overview

Operation

When the visitor calls by pressing one of the touch buttons, the HD camera and the full-duplex speech connection are activated. The visitor automatically hears the Niko on-hold music as confirmation of the call. The touch buttons are piezo buttons which are resistant to wear and vandalism and which also react if the visitor is wearing gloves.

Via the connected controller the call is sent to the Niko Home Control touchscreen 2 and possibly also to the smartphone or tablet with Android or iOS application. We recommend providing at least one touchscreen 2 on top of the smartphones and/or tablets, because a wired device is always more reliable than a mobile one. The connected controller acts as an SIP server (telephone exchange). See Connected controller .

The resident sees the visitor on the screen, and a pop-up appears with the call screen in the Niko Home Control application.

With the Niko Home Control application, the resident can do the following:

see who is at the door.
accept or reject the call.
communicate with the visitor. There are no interruptions in the speech traffic since speech is possible in two directions simultaneously thanks to the full-duplex speech connection. Interfering ambient noises are reduced to a minimum.
allow the visitor to enter if a door lock is coupled to the Niko Home Control installation.
adjust the speech volume of the visitor.
adjust the volume of his own microphone (mute, unmute).
see who was at the door thanks to the built-in HD camera. The video recording starts 10 seconds before the visitor rings the bell.
activate one manual Niko Home Control if this action is linked to a bell. For example, he can open the garage door or switch on the lighting on the driveway at the time of the incoming call.

Installation

Wiring diagram

Dimensions

Connecting and mounting the external video unit

Each external video unit can only be connected to one Niko Home Control installation.
The resident must have a secured WiFi network (if the Niko Home Control application is used).
A maximum of three external video units may be connected per Niko Home Control installation.
Connect a maximum of 10 Niko Home Control IP devices (touchscreen 2, smartphone, tablet) to the installation.

1 Flush mount the flush-mounting box for the external video unit in the outside wall.

2 Draw a twisted pair cable (UTP, FTP or STP) to the flush-mounting box.

3 Connect the wires from the cable to the plug-in terminals of the external video unit.

4 Mount the external video unit onto the flush-mounting box using screws. Respect the bending radius of the twisted pair cable.

5 Engrave the text chosen by the user on the rear of the nameplate in mirror writing.External video unit 1

6 Affix the name plate with the double-sided adhesive tape provided.

7 On the side of the electrical cabinet, attach an RJ45 connector to the cable according to the T568B standard. Connect the RJ45 connector to the output of the Power over Ethernet power supply. The PoE power supply acts as the power supply for the external video unit.

8 Use a patch cable RJ45-RJ45 to connect the PoE power supply with the RJ45 port 1,2 or 3 of the connected controller (possibly with an extra switch).

For the connection of the touchscreen 2, see Touchscreen 2.

As soon as you have completed the installation, switch on the power to program the settings of the external video unit. After approximately 1 minute, you will hear a brief signal tone at the external video unit.

Setting the touchscreen 2, the tablet or the smartphone for access control

If using a smartphone or tablet, make sure that you have the latest version of the Niko Home Control application.

To set up access control:

1 Select the “settings” tab.

The following screen will appear:

2 Select "access control".

The following screen will appear:

3 Do one of the following:

Select “external video unit settings” to make and/or change the settings on the external video unit(s).
Select the chime to sound along with the touchscreen 2 if the bell is rung.

To make or change the settings on the external video unit(s):

1 Select an external video unit from the list of external video units.

The following screen will appear:

2 Do one of the following:

Press the refresh button to call up the current camera image if the image is insufficient.
Select “name” to rename the external video unit. A keyboard will appear on which you can enter the new name.
Select the bell of the external video unit to change its settings. In the case of an external video unit with several touch buttons several bells are shown. The following screen appears:

From this screen you can change the name of the bell, select the ringtone on the touchscreen 2 for this bell, select one manual action the resident will active himself during a call of this bell and determine the door lock which is controlled during a call of this bell. If the touchscreen 2 must receive a call from the selected bell, uncheck "receive calls from this button" on this screen.

Door lock actions, an extra gong, an extra doorbell and a manual action must be made in the programming software under “Add functions access control”.

Troubleshooting

Problem	Possible cause	Solution
The visitor does not hear the Niko on-hold music.	Bad contact at a connection terminal	Check the connections of the cables to the connection terminals.
The visitor does not hear the Niko on-hold music.	Incorrect connection	Check whether the cables are connected correctly: from the “OUT” port on the PoE power supply to the external video unit. from the “IN” port on the PoE power supply to RJ45 port 1, 2 or 3 of the connected controller. Both of the green LEDs on the PoE power supply ports must be illuminated.
The resident does not receive any calls from the external video unit on the touchscreen 2, smartphone or tablet. The resident hears only a brief signal tone (± 1s) at the external video unit.	Poor or absent WiFi signal reception.	Check whether: the correct WiFi network has been selected. the WiFi signal is sufficiently powerful.
	Outdated operating system	Make sure that one of the following operating systems is installed: iOS version 6.0 (or later) Android version 4.0 (or later) for video and audio (Android version 2.3 for audio only)
The audio and video quality is inferior	Poor WiFi reception	Check whether the WiFi signal is sufficiently powerful.
	Overloaded network
	Bad contact at a connection terminal	Check the connections of the cables to the connection terminals.
No door lock action appears in the pop-up on the call screen.	No door lock action was selected from the “external video unit settings” submenu.	See Setting the touchscreen 2, the tablet or the smartphone for access control, above.
The door lock list is empty.	The door lock actions have not been named or have been incorrectly created.	Create correct door lock actions in the programming software.
The resident receives no video or call signal.	The Niko Home Control application is completely shut down.	Open the Niko Home Control application. Let the Niko Home Control application run in the background at all times.
The resident sees the video signal but does not hear the call signal.	The mute function (mute, unmute) of the touchscreen 2, the smartphone or the tablet is activated.	Switch off this function of the device.

Technical data

External video unit

cannot be used in installations with a connected controller light (550-00002)
power supply voltage: 48 Vdc ± 10%
power consumption: 5 W
ambient temperature: -30 - 60 °C
dimensions flush-mounting box: 239 x 89 x 47 mm (HxWxD)
dimensions external unit: 256 x 110 mm (HxW)
HD camera resolution: 720 horizontal TV lines
camera angle: 130°
light sensitivity: 1 lux
mounting: flush-mounting
protection degree: IP53
CE marked

PoE power supply

suitable for touchscreen (550-20100), touchscreen 2 (550-20101) and external video unit (550-22001, 550-22002, 550-21001, 550-21002, 550-21004)
type IEEE 802.3af
input voltage: 96 - 264 Vac
output voltage: 48 V
output power: 15.4 W
data in via RJ45 port
data and power supply out via RJ45 port
indication LEDs:
- LED 1 (ON): green if correct input voltage
- LED 2 (FAULT): red if error message
- LED 3 (CONNECT): green if correct detection and connection
operating temperature: 0 – 40 °C
storage temperature -25 – 65 °C
dimensions: 36 x 65 x 140 mm (H x W x D)
CE marked