Overview
There are 2 upgrade methods:
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Online upgrades
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Offline upgrades
Online upgrades
Before onboarding, if the touchscreen is connected to the internet, it will check for an upgrade. If an upgrade is available, the user needs to accept, and the upgrade starts.
After onboarding, the touchscreen checks for upgrades once per 24 hours. An active internet connection is required. Upgrades will be downloaded and installed automatically when available.
You can disable automatic upgrades in the programming software (via Dashboard > Global settings) or Niko Home app (via General info > Installation info). In that case, the system will continue to check for upgrades, but the user needs to confirm each upgrade.
Offline upgrades
If your installation is not connected to the internet, you can upgrade your touchscreen via the USB port.
Before you start, make sure your touchscreen is powered. The touchscreen should not be powered via the USB port.
Step 1
Connect a USB cable between the touchscreen and your PC. The touchscreen will appear in the explorer as a USB storage device.
Step 2
Download the touchscreen software from the product website.
Step 3
Copy the downloaded file to the touchscreen (USB storage device). When the copy is finished, unplug the USB cable.
Do not to leave the cable plugged in!
Step 4
Press and hold the top button for 5 seconds to reboot your device. The upgrade will be installed automatically.