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Touchscreen (550-20103)

Product information

This online manual is applicable to the following product(s):

This link takes you to the product page. There, you will find detailed specifications, certificates of CE-marking, etc.

  • 550-20103 | Touchscreen for Niko Home Control

Description

This touchscreen allows you to control the entire Niko Home Control II installation from a central location in your home. The renewed user interface offers easy-to-use widgets and favourites buttons that can be operated with a single tap.

With its slim and clean design, this 10” touchscreen fits elegantly in your interior. Thanks to a built-in light sensor, the screen brightness adapts to the ambient light. You can also switch between a light and dark theme in the user interface.

This touchscreen is built with state-of-the-art technologies to deliver a secure and future-proof software solution. Security updates will also be provided for as long as this product is sold and for five years thereafter.

This new touchscreen (550-20103) entirely replaces the predecessor (550-20102). In an existing Niko Home Control installation, it can both replace and complement the previous touchscreen.

Dimensions

Dimensions

Dimensions

Operation

Main navigation

The menu structure on the bottom of the screen allows you to navigate between:

  • Music (if your audio system is in the same room as the touchscreen and linked to Niko Home Control via the programming software)

  • Thermostat (if your thermostat is in the same room as the touchscreen and linked to Niko Home Control via the programming software)

  • Favourites

  • Rooms

  • Energy

  • Access

  • Notifications

The user decides which of these functionalities are shown, via the hamburger icon > Settings > Main navigation.

View settings

The user decides which rooms, controls, favourites and widgets are shown on each touchscreen. Only the ones that are relevant to that control point are shown.

To edit the content of a specific screen, swipe all the way to the right and tap the view settings tile. You can set a PIN on each individual touchscreen to protect these view settings.

Supported features

All Niko Home Control features are supported, including:

  • Easy control of switched, dimmed, tunable white and colour-adjustable lighting

  • Monitoring and controlling the temperature in different zones within your home

  • Moving motorised shutters, blinds, shades and curtains

  • Monitoring and optimising your energy production, consumption and storage

  • Controlling a wide range of partner systems, such as car chargers, audio players and HVAC systems

  • Answering incoming calls and checking missed calls of your access control system, when connected to a Niko Home Control external video unit

  • Viewing and managing your Niko Home Control notifications

Installation

We recommend providing at least one touchscreen in each installation, in addition on smartphones and/or tablets, because a wired device is always more reliable than a mobile one.

Step 1

Note that RS-485 is not used.

Connect the wires:

  • 24 Vdc (optional, only if power is not supplied by PoE via the twisted pair cable)

  • Twisted pair cable (UTP, FTP or STP)

Installation

Step 2

Remove the screws from the flush-mounting box, if they are present. Only use the screws that are enclosed with this product.

Mount the installation bracket to the wall and/or the flush mounting box. Determine the position of the drill holes, based on the illustration below:

Step 3

Hang the touchscreen on the installation bracket.

a.

Hold the touchscreen at an angle so that the top of the bracket fits into the recesses in the touchscreen.

Installation


b.

Place the touchscreen against the bracket so that it clicks into place with the magnet.

Installation

Step 4

Optional: Secure anti-theft screws with the screwdriver provided with the product.

Installation

Onboarding

Step 1

All Niko Home Control IP devices must be in the same IP subnet (e.g. 192.168.0.xxx) to guarantee communication.

Make sure that the touchscreen is connected to the same network as the connected controller.

Step 2

Use the Niko Home Control programming software (version 2.26.1 or newer):

  1. Add the device.

  2. Address the device. In the Addressing screen, go to the tab Touchscreens and follow the on-screen instructions. During the addressing process, enter the code that is displayed on the touchscreen.

Please note that this touchscreen no longer supports profiles that are configured in the programming software. All view settings for each individual touchscreen are set on the touchscreen itself, see Operation.

Maintenance and troubleshooting

Upgrades (online)

After onboarding, the touchscreen checks for upgrades once per 24 hours. An active internet connection is required. Upgrades will be downloaded and installed automatically when available.

You can disable automatic upgrades in the programming software (via Dashboard > Global settings) or Niko Home app (via General info > Installation info). In that case, you have to confirm each upgrade.

Upgrades (offline)

If your installation is not connected to the internet, you can upgrade your touchscreen via the USB port.

Before you start, make sure your touchscreen is powered. The touchscreen should not be powered via the USB port.

  1. Connect a USB cable between the touchscreen and your PC. The touchscreen will appear in the explorer as a USB storage device.

  2. Download the touchscreen software from the website.

  3. Copy the downloaded file to the touchscreen (USB storage device).

  4. When the copy is finished, unplug the USB cable. It is important not to leave the cable plugged in.

  5. Press and hold the top button for 5 seconds to reboot your device. The upgrade will be installed automatically.

Touchscreen maintenance

Use a soft dry or slightly damp cloth to clean the touchscreen. Do not use detergents or other cleaning agents.

Troubleshooting

Problem

Cause

Proposed solution

Nothing is displayed on the screen

Touchscreen not powered

Check the power supply of the touchscreen.

You cannot operate the installation

Internal touchscreen issue

Press and hold the top button for 5 seconds to reboot your device.

No access to settings (other functions still work)

PIN is set, but the code has been lost

Factory reset the touchscreen.

The screen is on, but the following message appears:

“Please check your connection”

Connection error

Check whether network communication is possible between the touchscreen and the controller or hub. Both must be connected to the same network.

The screen is on, but the following message appears:

“This device needs to be upgraded
before it can be used in your installation”

Touchscreen software is out of date

Connect your installation to the internet to upgrade the touchscreen.

If the touchscreen cannot be connected to the internet, upgrade it by following the offline upgrade procedure.

The screen is on, but the following message appears:

“Your installation needs to be upgraded before this device can be used”

Niko Home Control is out of date

Use the programming software to upgrade your installation, see: How to install the latest version of Niko Home Control II

Factory reset

All settings and data will be lost after a factory reset. You will need to onboard and reconfigure using the programming software.

Step

Result

  1. Interrupt the communication between the touchscreen and connected controller, while the touchscreen remains powered.
    E.g. by unplugging the Ethernet cable (if it is not a PoE cable) or power down the connected controller.

The message “Please check your connection” appears on the touchscreen.

  1. Tap the text “Please check your connection” three times.

The factory reset pop-up will appear.

  1. Follow the instructions on the screen to confirm the factory reset.

The factory reset will be performed. All settings and data will be lost.

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