User Manual
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Manage your users

User types

There are two types of users:

User type

Description

Admin

When you register an installation, you automatically become the sole Admin of that installation. As an Admin, you can:

  • Operate an installation

  • Make changes to an installation

  • Invite users

  • Remove any user without consent

However, you cannot:

  • Change a User’s password

  • Change a user’s e-mail

User

As a user, you can:

  • Operate an installation

  • Change your password

  • Change your e-mail

  • Remove your account

User management

As an Admin, you have access to the user management tab on the MyNHC app:

UserMgtTab.png

A user can have the following status:

  • Pending: an invitation has been sent, but the user has not accepted it

  • Active: the user is active

  • Lockout: the user has been locked out due to five consecutive filed logins. This status resolves to active after the lockout delay.

Inviting a user

Click +invite a user, fill in the user’s e-mail address and confirm. The user will now receive an e-mail to confirm his account.

Deleting a user

As an admin, you can delete a user without the user’s consent. Click the bin icon to the right of the user’s status and confirm to delete the user.

More information

For more information on how to use the software, refer to the Software Manual.