Error messages
Error message | Cause | Solution |
|---|---|---|
Connection lost | There is a problem with the connection between the Niko Home Control installation and the pc/laptop on which you have installed the user software. | 1. Check all the components of the connec- tion: pc/laptop, router, IP interface and electrical cabinet. 2. Check each connection that you can check yourself, close the software and try again. 3. If the problem persists, please contact the installer. |
Connection fails | ||
This version of the user software is older than the version of the Niko Home Control installation. (…) | The version of the installation is more recent than the version of the user software. | There is a more recent version of the user software available. Download the latest soft- ware version from the Niko website and try again. |
This version of the user software is more recent than the version of the Niko Home Control installation. (…) | The version of the installation is older than the version of the user software. | Please contact the installer who programmed the installation. He needs to upgrade the installation to the latest version of the pro- gramming software and load the programmed settings again. |