| Reason | Action | ||
|---|---|---|---|
| LED off |
| Normal operation when the socket outlet is switched off | Your socket outlet is working fine |
| The socket outlet is not powered | Check the wiring and check the fuse in the electrical cabinet | ||
| The socket outlet is malfunctioning | Contact Niko customer services | ||
| White LED continuously on (*) |
| Normal operation when the socket outlet is switched on | Your socket outlet is working fine |
| Red LED flashing |
| The connection to the smart hub is temporarily interrupted | The connection will restore automatically. If it doesn’t, please try to plug the power out and in of your wireless smart hub and check if the socket outlet is still within the range of the wireless smart hub. If the problem persists, call Niko customer services |
| Red LED continuously on |
| Overtemperature | The socket outlet has been used outside the normal operating conditions 1. Remove the plugged-in device 2. Wait for at least 5 min to press the LED button to re-activate normal operation (**)
3. If the problem persists, replace the socket outlet |
| Overcurrent (> 16 A for 10 s) | |||
| Blue LED flashing |
|
| Wait until the LED stops flashing During an upgrade, you can use your connected socket. (***) |
| Blue LED on for 4 s |
| Successfully connected to the Zigbee® network | Your socket outlet is working fine |
(*) In connected use you can disable the white LED on the connected socket outlet via the Niko Home Control programming software or the Niko Home app.
(**) There is a standard block period of 5 min before re-activation. In parallel, a temperature cooling down mechanism is implemented to avoid re-activation after overtemperature. The cooling down period is unspecified due to the unpredictable environmental conditions.
(***) During an upgrade it is possible that the LED of your connected socket outlet blinks blue. This feature was implemented in the original connected socket outlets at production. Though, in later software versions this blinking function during an upgrade is removed. The connected socket outlet is upgrading transparently, and it remains operational during that upgrade.