Skip to main content
Skip table of contents

Dashboard (diagnostics)

Starting point

Description of the Dashboard tab

The Dashboard tab provides a status overview of the installation based on the following components.

RefComponentDescription
ACurrent status (installation)

The status of the installation is shown in the same colour as the status LED on the connected controller.

BLatest warnings and error messagesWarnings (orange) and error messages (red) are listed from most to least recent.
CCurrent status (server)

The server status is shown in the same colour as the server LED on the connected controller.

DSystem information and connected controllerYou will need this information (e.g. the software version, the latest configuration, the serial number and the IP address) when you contact Niko customer services.

Colour codes for the current status of the installation

ColourMeaningAction
GreenThe installation is working correctly.
OrangeA problem has been detected.View the Latest warnings .
RedAn error has been detected.View the Latest errors .

Colour codes for the current server status

ColourMeaningAction
GreenThe connection with the Niko server is working properly and the installation has been registered correctly.
OrangeThe connection with the Niko server is working properly, but the installation has not yet been registered.

Register the installation on https://mynikohomecontrol.niko.eu .

Use the MAC address and SN serial number which you can find on the Dashboard page under system information and connected controller.
RedThere is no connection to the Niko server. The internet connection has been interrupted or the Niko server is not accessible.Check your internet connection. If it is working well, contact Niko customer services.
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.