Upgrade: energy data lost

What if energy monitoring data is lost during the upgrade process?

When new programming is being loaded into the system, Niko Home Control modules and controls may be upgraded with the latest software.

One of the modules is the IP interface, which contains all energy measurement data, among other things. This data is displayed as a chart or diagram on the touchscreen display, the smartphone and the computer (via the energy software).

It is a known issue that the energy measurement data stored is lost during the upgrade process or whenever the module is reprogrammed.

That is why we recommend that the customer loads this data into the energy software and saves it each time the installation is programmed or modified by the installer.

The energy software can be downloaded free of charge from the Niko website.