Skip to main content
Skip table of contents

Troubleshooting of P40/M40 detectors

Problem

Possible cause

Proposed solution

Load does not turn on

The wiring is not correct

Check the wiring scheme

The ambient light is too strong

Check the response value luminosity and raise the value if necessary

Load does not turn off

The switch-off delay is too long

Check the switch-off delay and shorten the delay if necessary

The detector receives false triggers

Check for any objects that may cause false triggering and remove them from the detection range or lower the sensitivity

App cannot connect to the detector

Bluetooth® has been disabled on your mobile device

Enable Bluetooth® on your mobile device


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.